NDIS Plan Management

What is Plan Management under the NDIS?

Plan Management is when a provider such as Maple Community Services™ supports you to manage funding in your NDIS Plan. These providers are known as Plan Managers.

When you’re an NDIS participant, you are assessed to identify your needs and the support options that are available to meet them. After your eligible programs and level of need are identified, a plan is made together with an NDIS representative, yourself, and any service providers you may designate. This plan will be carried out, reassessed, and amended as necessary through the duration of your participation in the NDIS program.

Here at Maple; we make your NDIS experience a breeze with Plan Management. We undertake the day-to-day administration that comes with a NDIS Plan – receiving invoices from providers, checking them for accuracy, confirming that services are delivered, claiming money from the NDIA, making payments to your providers, and sending you regular updates so that you can see how much you have utilised of your Plan. We will work with you to determine the best allocation of funds for support and services that will help you achieve your goals.

Who Can We Help


If you or your loved one are living with a disability and are applying for funding under the NDIS, are already starting to create a plan to reach your goals, or perhaps you are looking to change Plan Management providers, Maple Community Services can help you.

While having funding to provide services to improve your quality of life can be a blessing, it may also present challenges in handling the logistical, administrative, and bureaucratic aspects of participating in the available programs.

Please don’t hesitate to reach out to us online, by phone or in person to see how we can make the most of your funding and find you the providers that are best fit to you.

What We Can Do For You

If you decide Maple Community Services is the right Plan Manager for you, we can help you to:

Claim Lodgement

Maple will lodge your claims with the NDIS, assisting with the administration side of things.

Provider Management

Maple will work with your Providers to ensure payments and invoice processing is seamless.

Invoice Processing

Maple will liaise with your providers - receiving their invoices and paying them directly on your behalf.

Budget Management

Maple will help you get the most out of your NDIS Plan, managing your spending and getting the best possible value.

Why Choose Maple for NDIS Management?

If you decide Maple Community Services is the right Plan Manager for you, we can help you to:

We Do The Heavy Lifting

We will take care of all the boring, mundane parts of your NDIS Plan, so you can continue to focus solely on achieving your goals! From managing your finances, to paying providers and processing your expenses, we will help you get the most out of your NDIS Plan.

You Remain In Control

The Choices and Control are still all yours. Whether it’s the choice over the services you wish to use, or how much you are willing to pay, right down to when those services are delivered and by who; the control and flexibility remains yours.

We Provide Expertise

Professionally trained and with years of experience across varying sectors, our Plan Management Team is here to provide you with expert, objective support that prioritises you and your needs above all else. We are renowned for our extremely fast turnaround and approval times for Referrals. Please reach out to us for help with your SIL, Core Support, Plan Management, and Support Coordination Referral.

How Do I Start an NDIS Plan?

First of all, you need to apply for NDIS funding by filling out the Access Request Form and emailing it to the NDIA. Once they receive your form, they will subsequently invite you for a planning meeting to discuss the supports that are reasonable and necessary to you and what kind of funding would best suit your needs. 

Once you have been approved for funding and you receive your budget, you can start creating your plan. During this initial meeting and continuously throughout your plan, you can set or change your goals to help you live a happy, healthy life. Your Plan Manager will help to facilitate these goals by connecting you to the most appropriate providers.

The funding under SIL supports the assistance and support needed in these situations rather than the costs of the accommodations themselves. Expenses such as rent, groceries, utilities, telephones, and internet access, as well as general household items such as furniture, appliances, and cooking utensils are the responsibility of the participant or may be supported through other government or non-government programs. Only assistive devices or aids can be supported through NDIS funding.

What Does an NDIS Plan Manager Do?

Your NDIS Plan Manager is responsible for managing your budget and paying invoices from your service providers on your behalf. They can liaise directly with the providers or they can pass the information through you. Your Plan Manager can also provide you with information to help you manage your plan effectively and keep you informed of your spending including issuing monthly spending statements..

Once you have been approved for funding and you receive your budget, you can start creating your plan. During this initial meeting and continuously throughout your plan, you can set or change your goals to help you live a happy, healthy life. Your Plan Manager will help to facilitate these goals by connecting you to the most appropriate providers.

How Do I Find an NDIS Plan Manager?

As an NDIS participant, you have full control and choice over the supports you receive within your available budget. A Plan Manager’s role is to help you facilitate your plan and deal with the finances. To find your best Plan Manager, be sure to research your options thoroughly as they can have a significant impact on how your supports improve your life.

There are three major qualities that we focus on at Maple to help you with your Plan Management:

Trust

We work hard to build and maintain trust with our participants and we will offer you independent advice and be completely open with you about how your budgets are tracking.

Expertise

We are experts in the NDIS system and can help you confidently navigate it while providing advice on how to make the most of your plan.

Understanding

We are driven by a desire to help you get the most out of your NDIS Plan and we go above and beyond to support and understand your needs throughout your journey.

What should be included in the NDIS Plan?

Your NDIS Plan outlines your goals, aspirations and the supports you require to reach them, plus the funding you receive from the NDIS. This is what is initially discussed at your planning meeting. Every participant has their own unique plan, created to meet your goals. Your first plan is the start of a lifelong relationship with the NDIS and, as your life and circumstances change, so will your plan.

Your plan includes the following information:

How do you write an NDIS goal?

To write your goals, it’s important to reflect on your life and think about the things you enjoy, what you want to improve, and what you want to achieve. These can be written into shorter term and longer term goals and can be added to and changed throughout your plan. Your goals are very personal to you. Everyone’s goals are likely to be different and a close family member or a friend can help you to brainstorm these goalsPlease don’t hesitate to reach out to us online, by phone or in person to see how we can make the most of your funding and find you the providers that are best fit to you.

What are the 3 main support purpose categories in the NDIS?

There are three main support purpose categories funded by the NDIS: Your plan includes the following information:

The Maple Commitment

Here at Maple, we are committed to achieving your goals! Providing Support is the backbone of our purpose, we listen and act in realtime, and we empower our community through equal opportunities. It is our focus on building relationships with each and every one of our individuals, that sets us apart from the rest.