New Referral Process at Maple Community Services.

Maple Community Services is already renowned for having some of the fast turnaround times for new referrals in the industry – being able to accommodate 24-hour onboardings, emergency requests, and even same-day support shifts for specific areas around Australia.

How could we have made this faster you ask? We have refined our processes again, but this time focusing on what our Referrer’s experience is in actually submitting a Referral.

Now, you are able to submit a Referral over the phone, via text, email, the website, document link, WhatsApp, and even via Facebook Messenger. Whatever channel you prefer, we accept.

This is what we call a customer-centric approach – and we live and breathe that here at Maple.

Have a referral that you are ready to receive assistance with? Follow the steps and link below to see how easy it is to submit a referral with Maple in under 2 minutes.