Helping you to identify, coordinate and access support services.
What is Support Coordination?
Support Coordination is a service that looks to assist NDIS participants in understanding, implementing and organising their Plans. Through Support Coordination; Maple Community Services™ can help you find the right Service Providers for your needs, and coordinate all your supports – including mainstream, informal, community, and funded supports.
What does Support Coordination with Maple look like?
Implementing you Plan.
The first step is to understand who you are, what is important to you, and what you need from your Support Providers. We will assist you to understand your NDIS Plan and Support Budgets. From reviewing your current supports and organising Service Agreements, to engaging new services, arranging assessments, and ultimately helping you get maximum benefit and goal attainment from your NDIS Plan; a Support Coordinator is your go to for all things NDIS Plans.
Monitoring and Reporting.
It is our role as your Support Coordinator to make sure you are happy with the services you receive. We will observe this with you throughout the duration of your NDIS Plan and assist you with making changes to services if needed.
Support Coordinators are also responsible in reporting to the NDIS on how your Plan is working and if the right supports are in place to achieve your goals. We will do this periodically – after your plan is approved and then throughout the year when required.
Reviewing Your Plan.
If your needs change at any time during the year and you require different supports, we will assist you to put together the appropriate review documentation for submission to the NDIS for consideration.
Before the end of the Plan, we will meet and decide if your goals are still relevant to your needs. We will contact your Support Providers to gather any reports or supporting documentation that will assist in the review process, to inform the NDIS of your support needs.
Why choose Maple for Support Coordination?
You're our focus
To us, you are not just a number, or an account, or even just an individual; you are an integral part of our community. Our priority is getting to know you as a person, building a supportive team around your needs, and helping you achieve what you set out to.
We are Experts
Professionally trained and with years of experience across varying sectors, our team of Support Coordinators are here to help people with all levels of disabilities, including high and complex needs, as well mental health and those with criminal convictions.
We are committed
Our team is always actively committed to ensuring you have the supports you need in place when you need them. We are committed to providing the best Customer Service in the industry, and that’s why people choose us!
The Maple Commitment.
Here at Maple, we are committed to achieving your goals! Providing support is the backbone of our purpose, we listen and act in realtime, and we empower our community through equal opportunities. It is our focus on building relationships with each and every one of our individuals, that sets us apart from the rest.